Company Name: Simpma Solutions

Website: https://simpma.com

Contact Email: support@simpma.com

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of our website, digital products, and related services (collectively, the “Services”).

By accessing our website, purchasing, downloading, installing, or using our products, you agree to be bound by these Terms. If you do not agree, you may not use our Services.

2. Description of Services

We provide digital software products and professional web services.

Our digital products include premium WordPress plugins and related web integration tools delivered electronically.

Our professional services may include WordPress development, customization, technical integrations, performance optimization, SEO-related technical implementation, consultation, and other web-related services as agreed in writing.

Digital products are licensed, not sold, and are subject to the license terms set forth in this agreement.

Professional services are provided on a project or consultation basis and may be governed by separate written agreements, proposals, or statements of work where applicable.

3. Website Use

You agree to use the website only for lawful purposes. You may not:

• Use the website in violation of any applicable law or regulation
• Attempt to gain unauthorized access to systems, servers, or data
• Interfere with website security or functionality
• Use automated systems (bots, scrapers) without authorization
• Copy, reproduce, or distribute website content without permission

4. Intellectual Property

All content on this website, including software, code, branding, logos, text, graphics, and documentation, is the property of Simpma Solutions and is protected by intellectual property laws.

No rights are granted except as expressly stated in these Terms.

5. Software License

Upon purchase, we grant you a non-exclusive, non-transferable, revocable license to install and use the purchased product on websites you own or manage, subject to your license tier.

You may not:

• Redistribute, resell, sublicense, or share the product
• Reverse engineer, decompile, or attempt to extract source code
• Remove licensing or copyright notices

Ownership of the software remains with Simpma Solutions.

6. Payments

All payments are processed through our authorized payment provider.

You agree to provide accurate billing information and pay all applicable fees and taxes.

Prices may change at any time but will not affect completed purchases.

7. Refund Policy

7.1 Refund Window

We offer a 14-day refund policy from the date of purchase. Refund requests must be submitted within this period by contacting the support email provided above.

7.2 Scope of Refund

Approved refunds apply to the Product fee only. Payment processing fees, transaction fees, service fees, or other third-party charges are non-refundable and will be deducted from the refund amount where applicable and permitted by law.

7.3 Eligibility

Refunds may be granted in cases of:

• Technical incompatibility that cannot reasonably be resolved
• Major functional defects
• Accidental duplicate purchases

Refunds may be declined if:

• The request is made outside the refund window
• The product functions as described
• The request is abusive or fraudulent

8. Updates and Support

Updates are provided during the active license period, if applicable.

Support is provided via email and limited to product-related issues.

We do not guarantee compatibility with all third-party themes, plugins, hosting environments, or services.

9. Third-Party Integrations

Our products may integrate with third-party services (e.g., scheduling platforms, CRM systems, marketing tools). We are not responsible for changes, downtime, policy updates, or data handling practices of third-party providers.

Use of third-party services is subject to their own terms and policies.

10. Disclaimer of Warranties

The Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee uninterrupted operation, error-free functionality, or that the product will meet every specific business requirement.

11. Limitation of Liability

To the maximum extent permitted by law, Simpma Solutions shall not be liable for indirect, incidental, consequential, or special damages, including loss of revenue, profits, business opportunities, or data.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Simpma Solutions from any claims, damages, or expenses arising from your misuse of the Services or violation of these Terms.

13. Termination

We may suspend or terminate access to our Services if you violate these Terms or engage in fraudulent or abusive activity.

Upon termination, your license to use the product ends.

14. Modifications

We reserve the right to modify these Terms at any time. Continued use of the Services after changes constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions regarding these Terms, contact:

Simpma Solutions
support@simpma.com